Frequently Asked Questions
Orders & Shipping
How long does shipping take? Shipping options and delivery times vary by item and destination. Review the available shipping options at checkout. Please contact us if you need help with delivery timing before placing an order.
Do you offer free shipping? Free shipping availability varies by item and destination. Applicable shipping charges and available options are shown at checkout.
Can I track my order? Absolutely. You'll receive a tracking number by email once your order ships. Allow 24–48 hours for updates to appear.
Returns & Refunds
What's your return window? We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging. Opened beauty products, personal wellness items, and items marked Final Sale cannot be returned. Please review our refund policy for full details.
How do I start a return? Email lh_letusguideyou26@lifestylehaven.online with your order number and reason for return. Once your return is received and inspected, we'll notify you by email. Approved refunds are processed within 5–7 business days to your original payment method.
Can I exchange an item? We're happy to exchange items for a different size or variant. Reach out and we'll sort it out.
Products
Are your products cruelty-free? We curate products with care and prioritize brands that align with our values. Check individual product pages for certifications.
How do I know which size to choose? Each product page includes sizing details and tips. Still unsure? Reach out — we're happy to help.
Still have a question? We'd love to hear from you. Contact us and we'll get back to you within 1–2 business days.